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Pats on the back

We love getting feedback from our customers.  Here’s some recent comments that have made our day. And if that’s not enough have a look at what our customers are saying on HiPages

  • Hi Rachel, Would like you to pass on our thanks to the office and admin section of Treeworks. The crew that you sent out arrived on time and were very professional and efficient. They cleared up any mess and left the site neat and tidy. The tree stump was then ground down thoroughly and efficiently and again the site was left neat and tidy. Again many thanks for doing such a great job. Your crew need to be congratulated on their professionalism and efficiency. They also answered any questions that we had and seemed to communicate well together and had all aspects of safety under control. We will recommend your company to any of  our friends who may need trees pruned or removed in the future. Regards, C&J.L
  • The guys did an amazing job on a stinking hot day. The hedge looks great  and they left the yard looking great better than before they started. A great bunch of guys, easy to talk to, conscious of our needs and they seem to get on well together. So, thanks heaps. We wouldn’t hesitate to recommend you to our friends. H.B.
  • Hello Treeworks, Thank you so much for your great service, and wonderful team, in and out of the office.  The guys who came were great. ALL OF THEM!!  Your whole crew was here as my job was the last one of the day. Thank you so much. K.C
  • Your crew were amazing! I cant than them enough for their thoughtfulness, hard work and determination to make get the tree cleared. I am very sad to lose a fantastic tree and the banksia rose but your team made dealing with the mess soooooo easy. J.C
  • I’m writing to tell you how happy I am with the work that was done this morning by Eli, Adam and Brody. They were here by 8 o’clock, explained exactly what they intended to do, and were finished by 9.30. What they’ve done is wonderful. The yard is immaculate and the light that is now coming into my garden that I didn’t have before is quite something. Thank you so much and I’ll be very happy to recommend you to anyone I might know who needs an arborist. M.S.
  • I’d like to say thanks to the team who came to do the work – they were very professional and pleasant and also did a really good job. They cleaned up really well after completing the job – including my neighbours yard! JW
  • Hi Dominic, I’d just like to let you know that the guys did an absolutely fantastic job. The tree looks better than it ever has, they didn’t damage any existing plans (pretty amazing given our gardens), and they cleaned up all of the mess. They even cleaned up a pile of leaves that I had raked up and hadn’t got around to disposing of. My wife and I were extremely impressed with the service and will be using you again in the future and recommending you to anyone we know who needs any tree services. Thanks, NB
  • Dear Treeworks Admin, We would like to compliment the team who took down the liquidambar on the 16th September. They arrived at the nominated time and proceeded in a highly professional manner which resulted in the rapid removal of the tree in a very safe manner, causing no collateral damage.  You may be assured that Treeworks will be highly recommended to friends and acquaintances. Regards, D&H T
  • Hi Treeworks, I just wanted to send my thanks for a job well done yesterday. The guys arrived on time and got through the work as needed, confirming our wishes with us wherever there was doubt. We are really happy with the outcome and will settle the invoice in the next couple of days. Kind Regards, BC
  • Hi Steve, Please thank Ed and Levi for the wonderful job they and their offsiders did on our trees. They were in and out in 3 hours, leaving our grounds neat and tidy. I’ll be sure to recommend you guys to anyone I come across who needs tree works done. Thank you once again. Best wishes, PS
  • Good morning Dominic, Steve and the crew Firstly, I would like to say ImpressiveSecondly, I would like to add that I have never experienced such amazing customer service from any company that I have engaged in the past! After a small problem of miscommunication on the initial visit, your company was supportive and extremely accommodating in ensuring that my trees were removed in a timely matter. I was extremely impressed with the fact that less than 24 hours after I sent your company an email requesting clarification of some concerns I had, Steve was knocking at my door! I must commend you Steve on your outstanding customer service skills, expertise and professionalism to go that extra mile and to personally visit my home to listen to my comments and evaluate the situation.I thought that this was amazing, but within five minutes of Steve leaving, I had the owner of the company Dominic telephoning me to answer all my questions.  Brilliant customer service! I must also congratulate you Steve on your brilliant abilities as a tree surgeon. After talking to some of your crew, I understand that I was extremely lucky to have the most experienced person available to climb to those dizzy heights and remove the tricky branches. Thank you SO much for your persistence and willingness to ensure that I am one VERY happy customer! I must also mention that the crew were extremely professional and safety conscious. I was really impressed how they worked together as a cohesive team to ensure that climber was well anchored and safe. There were ropes flying everywhere but it was obvious that these guys really know their stuff! My trees were cut, the stumps were ground and the whole area was raked, vacuumed and cleaned brilliantly. It looked better than it did before the crew arrived!  All that mess and nothing left! Lastly, I must say that I was really impressed by the guys doing the chipping. They went out of their way to maneuver their truck at a tricky angle to ensure that the chips went onto the garden exactly where I asked if they could go. One amazing gentleman even organized a garbage bin to go over one of my existing plants in the garden to ensure it wasn’t swamped with chip. Wow! What can I say! I have several rental properties that have trees which need attention and I have also had an enquiry from my neighbour regarding your services. I have passed your details on and I will certainly be seeking your tree services in the near future. Your company should be commended on its outstanding professionalism and customer support. It is genuinely refreshing to experience service like this. It is very rare these days to find a company with such commitment to their services and skills and a ‘can do’ attitude. Thank you so much for really ‘making my day! I also took some photos of the crew for fun whilst they were working (check out the attached file).  I think that they look quite macho in the shots! They are all copyrighted to me, but feel free to pass them around to the guys. It was an amazing day and it seemed appropriate to document it.Regards J Giles
  • Just wanted to note that the crew did an excellent job removing the Cyprus pines from our property – Jeremy and his partner were quick, efficient, and left the site very clean. Thanks. ES.
  • I just wanted to say how pleased I was with the service your company has provided.  The work was excellent — I am really happy with the result, the two fellows did.  Also Steve’s initial visit and quote and Dominic’s follow up on the day.  All very impressive so please thank all involved. D.H, Griffith
  • Dear Steve, Just a brief note to express my complete satisfaction with the work done for me, both yesterday by the team that did the work, the office staff, and yourself. My whole experience with Treeworks was an enjoyable and satisfying one. I was impressed from my initial contact with the office staff through to completion of the job yesterday. There was a genuine enthusiasm by all those with whom I was involved. It is great to experience a business where all are enthusiastic, enjoy their work and convey that together with professionalism in delivering the product. Yours sincerely, GB.
  • Now, once all the work has been done in my backyard, let me express how impressed I am by your services- the quote I was given was affordable, the tree surgeons arrived on time both occasions, they left a clean yard and did a fantastic job overall. I will no doubt recommend your services to all my friends!  Kindest regards, J. S
  • Dear TreeWorks, Spotless has received some positive feedback in relation to this work order. Tenant has contacted Spotless and advised that: Would like to give her thanks and appreciation to the contractors for the works on the tree. She was very thankful that they did a great job and cleaned everything up and made sure everything was back in order. Thank you. It’s great to get positive feedback- please keep up the good work.
  • Dear TreeWorks, Thank you for your wonderful service. I will be recommending your company highly to many people who need your service. Regards S.T
  • Thanks for a job well done. You’re team of young people were very efficient, careful, polite and friendly. Much Appreciated. Mrs. S. J. B
  • I would just like to compliment you and your staff members for an excellent job just carried out at our residence.  The service began from the receipt of the quote and continued when I was advised by your receptionist that there had been a cancellation and I was able to have the booking this morning.
  • I am very impressed with the efficient and professional job that has been done.  The team worked expediently, not only did they take care protecting all our plants and shrubs that were under the trees from the falling braches but they united to clean up, leaving all work areas spotless. I am also very grateful for the mulch they left me for my gardens together with the advice for the best us of the mulch. I would have no hesitation using your business again and will further recommend you to everyone that I know who might need tree services. Kindest Regards PL
  • I would like to sincerely thank you and your very skilled team for successfully cutting down my gum tree yesterday. I was really impressed with the professionalism of all the guys and how the whole operation went really smoothly and safely. Please pass on our sincere thanks to all the guys. My husband who works with the Defence and I will be highly recommending your company to our work colleagues, friends and family. Kind Regards. SW
  • I just want to thank you for the exceptional service we received from your company. After asking for a quote, your chief arborist Steve came out within days and assessed the site. He was both courteous and knowledgeable and gave us a quote that same day. When Steve and his team arrived to remove the two trees, they were very efficient and professional. My 6 year old son happened to be home sick that day and thought it was all very cool! Please feel free to share this feedback on your web site. Sarah
  • Good Afternoon, I wish to thankyou again for the work done on my trees yesterday. I am very happy with what was done. Also thankyou for ringing me about the boys being able to come earlier than scheduled. NH